Why Shop With Us?

Why shop at The Air Cleaner Store? There are many good reasons. We are committed to bringing you the highest quality products to improve your indoor air. Our sales reps are highly trained and experienced in solving indoor air quality challenges. We have comprehensive educational online resources for indoor air quality remediation.  Our dedicated customer service makes us stand out from our competitors.

Simply place your order online or call us at (877) 432-1247, and your solution will be on its way. Need more convincing? We thought so. Here are 10 great reasons to shop with us today:

1. Our Online Store – Quality vs. Quantity

Our product line up is concise. We offer the best air cleaner on the market today. Do you need an air cleaner for indoor airborne allergens, chemicals (VOCs) or help manage infectious disease?  Our Austin Air Cleaners are the top rated product for both residential and commercial use. Clinically proven, used by FEMA and the American Red Cross.

2. Authorized Retailer Status

We have been an authorized retailer for Austin Air since 2001.  As an authorized dealer, we have extensive knowledge and insight about our products and can provide you with the education to help you get the most out of them.

When you buy products from an authorized retailer, the manufacturer will honor all current warranties. You’ll get the best service possible when you need it.     

3. Secure Shopping

Your satisfaction is our first priority.  When you make a purchase with us, your information remains completely confidential and secure.  Sensitive information, such as credit card data and contact information,  is encrypted and transmitted to us in a secure way. 

Our website is scanned every two minutes for security flaws by our host, Kinsta. Additionally, The Air Cleaner Store is protected by Cloudflare a top rated internet security firm to monitor the health of our website and keep it safe from hackers.

4. Valued Privacy

Along with your information security, we value your privacy. Feel free to read our entire privacy policy at your leisure. Here are some of the highlights: 

 • We never sell or rent your information with anyone.

 • We will not share your information with any third party other than the manufacturer for the purpose of shipping.

 • We protect your information both online and offline. 

 • Our computers and servers, where we store your information, are kept in a secure environment.

5. Expert Advice

Our team of product experts includes health care professionals and engineers. We are committed to giving you personalized guidance and trustworthy service. As you shop in our store and explore our website,  call our experts (877) 432-1247 or contact us with any questions you have about our products. 

Contact our air quality experts from 9:00AM to 6:00PM EST. Additionally, visit our information-packed Knowledge Center, FAQ, IAQ Glossary and blog anytime for reliable buying guidance, information about air treatment challenges, and a variety of other helpful product resources.

6. 30-Day Money-Back Guarantee

We want you to be 100% satisfied with your purchase. If you are not happy with your purchase for any reason, contact us request within 30 days of your purchase or call us at (877) 432-1247 to obtain  return authorization.  We’ll e-mail you instructions for shipping the product back (you will incur the shipping costs and a restocking fee). Once your product has been received we will process your refund. Please read our return policy for more information.

7. Standard Shipping On All Orders

We offer free standard shipping everyday on orders over $35 when shipping to the lower 48 states. For items shipping to Hawaii and Alaska, we offer deeply discounted shipping. Please read our Shipping Policy for more details!

8. Fast Delivery

Our products are drop-shipped to you directly from the manufacturer with either UPS or Fedex Ground, which saves both time and money. You’ll see a stock status and an estimate for when the product will be shipped after you have chosen a color. This information is continuously updated for accuracy. We will send you tracking information once your product has shipped. Additionally, you can Track Your Order on our website. When purchasing a product, you have the option to upgrade your shipping speed at an extra charge.

9. Easy Returns and Exchanges

We have made product returns and exchanges incredibly easy with our online Customer Service Center. If you are not satisfied with your product and want to return it for any reason, complete a return request using the Customer Service Center within 30 days of your purchase. You can also contact us at (877) 432-1247 with return and exchange requests. Once we approve the return, we’ll send you an e-mail with a return authorization number and complete instructions for your return or exchange. Read our return policy for a more detailed explanation.

10. 20 Years of Experience 

In 2021, The AIr Cleaner Store celebrates its 20 – year anniversary! We’ve offered high-quality indoor air quality products since opening our doors in 2001. We are committed to our goal to help you create a better quality of life.